About us
Since 2012 we have been developing various digital health services and products to assist health providers in the management of patient care.
Led by our medical doctor and his team, we have worked jointly on projects with the Pan American Health Organisation (PAHO), the Chamber of Commerce in Trinidad, and many NGOs such as the Diabetes Association and Family Planning.
We have created services and products to make it easier to get access to quality on-demand health care for our residents in the Caribbean and Latin America and at the same time have made it low cost and affordable.
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Our Value Proposition
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Patient Connect provides enterprise organizations with a white-labeled, digital value-based care platform and suite of business solutions to engage and empower consumers on their health and wellness journey.
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Patient Connect online services meet the needs of health providers and consumers, connecting patients to doctors, dietitians and psychologists, as well as health services such as pharmacies, labs and diagnostic services.
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Patient Connect is committed to providing corporations, community organizations and health providers with a digital health solution that delivers the best experience to their patients and communities.
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Patient Connect is a proud Microsoft Partner and is currently developing partnerships with other international companies.
The Vision:
To be the leader in digital value-based care services, empowering residents across the Americas to achieve optimal health and well-being.
The Mission:
Our mission is to enhance accessibility to value-based care for residents and communities across the Americas through the utilization of digital health solutions. We are dedicated to leveraging technology to bridge gaps in healthcare, empowering individuals to receive personalized and comprehensive care, regardless of their location.
Our Team
Whitney Williams, CEO
LL.B (Hons.), LEC
I am responsible for the day to day operations with special emphasis on our Women's services, Women Connect, that provides low cost access to healthcare services in the Caribbean and Latam.
David Douglas, Vice President Business Development & IT
My responsibility is to ensure our IT services are first class. Our team works directly with AWS and Microsoft Azure to ensure that we update our IT architecture as required with privacy and data protection in mind. I also lead new business development.
Jovanna Khan, Team Lead, Product Specialist
I work directly with health providers including doctors, specialists, nurses, pharmacists and others to ensure that they are trained and capable of using the electronic health records (EHR) and other services of Patient Connect.
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Dr. Navi Muradali, President & Medical Director (MD)
As the founder and medical director it is my role to ensure that the mission and vision of Patient Connect is realised. I enjoy working with the many NGOs, health providers and companies that we engage in business.
I have been practising medicine for over 20 years and strongly believe that digital health can assist customers in overall value-based care.
How are we different?
"We are a healthcare company using tech to enhance patient care; not a tech company offering health care solutions"- Dr. Navi Muradali, MD, Founder
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With so many digital health providers in the market it's difficult to sometimes tell what's new and innovative in adding value and impact.
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One key distinction is that we are led by an experienced medical doctor with a business background and his team of value-based health providers of medical specialists, nurses, nutritionists, psychologists among others. Furthermore, we are ably supported by teams of IT, Sales and Marketing specialists as well as Virtual Assistants.
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Another distinction is that Patient Connect has one goal; to improve access to quality care in the Americas including the Caribbean and Latin America by leveraging subscribers in the telecom, insurance and corporate sectors. While we do offer some B2C services, we are one of the few digital health service providers that offer B2B and B2G services in this region.
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Additionally, our team members are from the Americas, Caribbean and Latin America which gives us a very unique cultural, religious, social and economic perspective on how our patients and health providers view health care. Many digital health applications from outside this region may not always appreciate these nuances.
What is our goal?
Patient Connect is a response to a long standing pain point in the Americas including the Caribbean and Latin America; the challenge of limited access to timely and effective health services with poor monitoring of lifestyle diseases. The cost and early deaths associated with lifestyle diseases have become a major burden in our societies.
While the world of social media has been used to inform and educate more and more people in our region about the prevention and early diagnosis of lifestyle diseases such as diabetes, high blood pressure and heart disease, not enough has been done to boost easier access to greater monitoring and support for patients.
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Patient Connect was designed for anyone to use. Its very safe and secure Live Chat & Patient Portal has been created with the elderly and not so tech savvy person in mind.
Even remote areas can now have access to the wide range of health services using our kiosks and smart remote monitoring solutions.
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Join us on our journey that started many years ago to bring affordable value-based care closer to our people with smart home and work solutions.